![]() Contact ManagedPrint right away and let us handle the upkeep and repair of your printers. Remember that you do not have to deal with printer problems on your own. When you work with ManagedPrint, you can spend more time doing what you do best, which is running your business, and less time making sure your printers are working. We are experts in managed print services, which help businesses take care of their printers and fix problems that slow down work. Don't be afraid to get in touch with us at ManagedPrint if the problem keeps happening. With this full guide, you should be able to fix the "printer is offline" problem quickly. Our trained technicians have worked with top names like HP, Lexmark, Canon, Brother, and Xerox for a long time. As part of our controlled print services, ManagedPrint can quickly and effectively figure out why a printer is offline and fix it. If nothing else works, it's time to bring in the professionals. Remove the printer from "Printers and Scanners" in your computer's settings, restart your computer, and then add the printer again. If the printer is still showing as offline, deleting and reinstalling it might help. Step 6: Remove the printer and put it back in place. Follow the steps on the site to download and set them up. Click on 'Printer' in the menu bar and uncheck 'Use Printer Offline.' This action will change the printer from offline to online. Check the HP, Lexmark, Canon, Brother, or Xerox pages for the most recent driver updates. Click on 'Printer: Offline' and the Printer menu will appear. If the printer driver is out of date or doesn't work with the printer, the printer may stop working. If your printer is set as the default and its state is still offline, right-click on the printer name and choose "See what's printing." Click "Printer" in the menu bar and uncheck the box next to "Use Printer Offline." Step 5: Update printer drivers Go to 'Printers & Scanners' in your computer's settings. Step 4: Look at how the printer is set up Check the printer's manual or online help page to find out what these signs mean. Step 3: Verify printer statusĬheck the printer for error codes or blinking lights that could mean something is wrong. Wait a minute and then plug it back in and turn it back on. Stop any copy jobs or active work and unplug it from the power source. Sometimes, all it takes to fix the "printer is offline" message is to restart the computer and printer. This is especially important if you have recently changed your network or password. Make sure your printer is hooked up to the right Wi-Fi network. If you have a wired printer, make sure that both ends of the USB or Ethernet cable are firmly plugged in. The first thing you should do is make sure your printer is connected properly. Step 1: Make sure the printer is hooked up In this post, we'll show you step-by-step how to fix the "printer is offline" problem for popular printer brands like HP, Lexmark, Canon, Brother, and Xerox. We get asked to fix this common problem a lot at ManagedPrint. We've all been there: you need to print an important paper right away, but the device says "Printer is offline." You are not the only one with this problem. Dealing with a printer that won't do what you want it to do can be stressful.
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